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| Frequently Asked QuestionsTell me about your manufacturing facility?
Our facility is a modern 10,000 square foot building equipped with some of the industry's most technically advanced equipment and resources. We are centrally located just off the Trans-Canada Highway in Coquitlam, British Columbia.
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Do you have foreign exchange units in stock?
Yes, we carry hundreds of exchange units in stock for most domestic and foreign vehicles. If we don't have your unit in stock we will custom build it with minimal turn around time.
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What type of delivery service do you provide?
We provide a same day delivery service throughout the Greater Vancouver area using our own vehicles. For areas outside this radius we will ship exchange units for a minimal charge. For information on shipping details, including across Canada and international destinations, pricing, and delivery schedules please contact our sales department.
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How many DYNAMOMETER machines do you have?
We currently use 2 AXI-LINE DYNAMOMETER machines.
* 1 with FWD and RWD capabilities
* 1 with RWD capabilities only
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How many employees do you have?
We currently employ 12 persons, in the areas of transmission rebuilding, Re & Re technician, shop maintenance, inside and outside sales, and administration.
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Do you carry parts in your inventory?
Yes, we have a large inventory of parts on hand, from overhaul kits to torque converters. Parts are available for purchase from our stock or can be specially ordered on request.
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What is your 1-800 number?
We have a toll-free phone number accessible from anywhere in Canada and the United States. It is 1-888-480-9933.
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What should I do if I have a question about my transmission?
No matter what your problem or question our technical support personnel and customer service representatives are available to assist you. They can be reached by phone, fax, or e-mail during regular business hours, Monday - Friday 8:00 a.m. - 5:00 p.m. Pacific Standard Time.
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Do you custom build transmissions?
Yes, weÕll custom build any transmissions not currently in stock, including 4 and 5 speed standard transmissions.
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